The Secret to High-Performing Teams and Loyal Customers

In partnership with

Meet Keyonna Taylor

The Secret to High-Performing Teams and Loyal Customers

Who She Is:

Keyonna Taylor is a seasoned executive in customer success with over 20 years of experience helping companies build stronger client relationships, improve retention, and grow revenue. With a natural gift for nurturing, she founded Key Focus Group to help businesses become more efficient and people-focused without the overhead of hiring a full in-house team.

What She Does:

Through Key Focus Group, Keyonna provides customer success as a service. She helps businesses reduce churn, increase renewals, and create loyal customers by proactively managing the client experience. Whether she’s building out strategic success plans, advising on CX improvements, or helping align internal teams, she brings deep insight and results-driven strategy to every engagement.

Why You Should Connect:

For Her Services: If you’re losing clients, struggling to renew contracts, or need a better way to retain and grow your customer base, Keyonna can help you implement proven customer success strategies that improve satisfaction and increase profits—without adding overhead.

For Networking/Power Partners: Keyonna partners with CX consultants, analytics pros, marketing agencies, and SaaS teams looking to deliver better outcomes for their clients. If you serve companies aiming to scale and improve service, you’ll love collaborating with her.

👉 Connect with Keyonna:
🌐 KeyFocusCS.com
🔗 LinkedIn – Key Focus Group
📧 [email protected]
📸 Instagram
📘 Facebook
🐦 X/Twitter

Want to Know More? Watch the Full Interview Here

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